Terms of Service

These terms govern your use of Clockwork Social ("the Service"), operated from clockworksocial.co. By subscribing or using the Service you agree to these terms.

1. What the Service is

Clockwork Social creates branded social media content — captions and images — and publishes it on a weekly schedule to the Facebook Page and Instagram business account you connect. Your plan determines how many posts are published per week.

2. Your account and access

• You must own or be authorized to manage the social media accounts you connect.
• Publishing works through partner access you grant to our Meta business portfolio. You can revoke that access at any time, which stops publishing.
• You're responsible for keeping your intake information accurate — it's what your content is built from.

3. Billing and cancellation

• Plans are billed monthly in advance through Stripe. No contracts, no setup fees.
• You can cancel anytime; cancellation takes effect at the end of the current billing period, and content already scheduled for that period still publishes.
• Price changes never apply mid-cycle and will be announced at least 30 days ahead.

4. Content and ownership

• Content we create and publish to your accounts is yours. Use it however you like, during and after your subscription.
• You may request adjustments to tone, topics, and style at any time by replying to your weekly summary email.
• We won't create content that is unlawful, misleading, or violates Meta's platform policies.

5. What we don't promise

We promise consistent, professional, on-brand content published on schedule. We do not guarantee follower growth, engagement levels, or sales results — anyone who does is guessing. Social platforms also change their rules and APIs; if Meta suspends or changes functionality we rely on, we'll work to restore service but aren't liable for platform outages we don't control.

6. Liability

To the maximum extent permitted by law, our total liability for any claim related to the Service is limited to the amount you paid us in the three months before the claim arose. We're not liable for indirect or consequential damages.

7. Termination

We may suspend or end service for non-payment or misuse (including attempts to use the Service for unlawful content). You may end service at any time by cancelling your subscription.

8. Changes to these terms

If we make material changes we'll email you at least 14 days before they take effect. Continued use after that date means you accept the updated terms.

Contact

Questions: hello@clockworksocial.co.